Support Coordinator

Location: Melbourne
Discipline: Social and Community Care
Salary: $75000 to $90000
Contact name: Millie Little

Contact email: millie.little@curamoir-hr.com.au
Job ref: 34711
Published: about 2 months ago
On Offer
  • Salary: $75,000 – $90,000 per year (Full-time)
  • Professional development and ongoing training opportunities
  • Supportive and values-driven team environment
  • The chance to grow and shape a dynamic support coordination program
  • Opportunities to develop leadership capabilities
  • Travel reimbursement for work-related mileage

The Role
As a Support Coordinator, you’ll play a vital role in helping NDIS participants understand and implement their individualised plans. You'll provide tailored support and guidance while also leading a small team to ensure high-quality service delivery.

Your responsibilities will include:
  • Allocating referrals efficiently to appropriate services
  • Facilitating the intake process and coordinating service agreements
  • Building strong relationships with clients, families, and key stakeholders
  • Ensuring services are aligned with NDIS goals and funding availability
  • Providing face-to-face support and case management for participants
  • Offering advice and assistance to navigate the NDIS
  • Recording all client communications and service updates in the internal system
  • Supporting and mentoring team members to foster professional growth

Requirements
  • At least 2 years' experience in NDIS Support Coordination or Community Case Management
  • Deep understanding of NDIS principles and person-centred practice
  • Demonstrated ability to work independently and within a team
  • Strong written, verbal, and interpersonal communication skills
  • Confidence in liaising with service providers, networks, and families
  • Ability to manage client budgets, track outcomes, and maintain records
  • Passion for supporting people with disabilities to reach their goals

You will need:
  • 100 points of identification
  • A valid Australian Driver’s Licence and a fully insured vehicle
  • NDIS Worker Screening Check
  • Working With Children’s Check
  • Full working rights in Australia
For a confidential discussion about this role please contact Millie Little on 0489266801 or email your resume to millie.little@curamoir-hr.com.au