Operations Lead – Clinical Services, Norwest

On Offer

• Salary: $100,000 - $110,000 + super 
• A key leadership role with real impact across clinical and in-home services
• Long-term career growth opportunities
• Supportive, collaborative workplace culture focused on quality care
• Opportunity to work with a values-driven organisation delivering NDIS, aged care, and personal injury services

The Role

Our client is seeking a highly organised and proactive Operations Lead – Clinical Services to oversee the day-to-day management of its in-home and clinical care services across Norwest and surrounding regions.

As the second-in-command to the Operations Director, the Operations Lead will provide leadership, coordination, and operational oversight across a multidisciplinary team. This is a pivotal role in ensuring high-quality, person-centred care while maintaining operational efficiency, compliance, and staff development.

Key responsibilities include:

• Leading the daily operations of clinical service delivery, including rostering, incident response, and client engagement
• Supporting team leaders and front-line staff to ensure quality outcomes and continuity of care
• Contributing to the development and execution of operational strategies, policies, and procedures
• Maintaining compliance with relevant clinical standards, legislative frameworks, and internal governance processes
• Promoting a positive, high-performing culture that aligns with the organisation's mission and values

Requirements

• Tertiary qualification in Healthcare Management, Nursing, or a related field
• Minimum 3–5 years’ experience in a similar operations or clinical services leadership role
• Strong understanding of compliance and quality frameworks within NDIS, Aged Care, or community healthcare settings
• Proven experience in staff coordination, service planning, and performance oversight
• Excellent interpersonal and communication skills with a hands-on leadership style
• Ability to manage competing priorities and respond effectively to operational demands

This is an excellent opportunity for an experienced healthcare leader looking to step into a dynamic, purpose-driven role.

If you're ready to contribute to a growing organisation and lead with purpose, we want to hear from you.

For a confidential conversation about this job, please call Dervla McBreen on 0452583374 or send a copy of your CV to : Dervla.McBreen@Curamoir-hr.com.au