Our client is seeking an experienced Senior Manager – Clinical Services to lead high-quality, person-centred clinical services for people with disability. This senior leadership role offers the opportunity to influence practice, lead a skilled clinical workforce, and contribute to service growth within a values-driven organisation.
What’s on offer includes:
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A senior leadership position with meaningful impact and strategic influence.
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The opportunity to lead and shape evidence-based behaviour support services.
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A strong focus on professional excellence, continuous improvement, and ethical practice.
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Collaborative, interdisciplinary working environment.
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The chance to contribute to service development, sustainability, and sector leadership within the NDIS space.
The Senior Manager – Clinical Services works collaboratively with clients, families, carers, and stakeholders to enhance participation and independence through high-quality, person-centred clinical services. The role provides clinical leadership and supervision to the clinical team, ensuring excellence in practice, coordination of services, and compliance with legislative and NDIS Quality & Safeguards requirements.
Key responsibilities include:
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Delivering complex, person-centred behaviour support services for people with disability.
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Developing, implementing, monitoring, and reviewing evidence-informed behaviour support plans.
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Leading and supervising Behaviour Support Practitioners and clinical staff.
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Coordinating clinical services within an interdisciplinary framework.
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Engaging clients, families, and carers in collaborative planning and decision-making.
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Ensuring services are delivered within a positive behaviour support framework and meet service standards and KPIs.
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Promoting a culture of clinical excellence, accountability, and continuous professional development.
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Supporting service development, quality improvement, and business sustainability initiatives.
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Ensuring compliance with NDIS Practice Standards, legislative requirements, and safeguarding obligations.
Essential
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Registration as a Psychologist with AHPRA.
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Minimum 5 years’ experience delivering complex behaviour support services to people with disability.
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Demonstrated expertise in developing, implementing, and reviewing complex behaviour support plans under NDIS and Quality & Safeguards Commission frameworks.
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Strong knowledge of restrictive practices, including reporting requirements and a commitment to reduction and elimination practices.
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Proven experience providing clinical supervision and leadership.
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Strong interpersonal, written, and verbal communication skills.
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Demonstrated clinical problem-solving, critical thinking, and decision-making ability.
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Competence using digital systems and data platforms.
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Current Working with Children Check, NDIS Worker Screening Check, National Police Check, and NSW Driver’s Licence.
Desirable
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Experience in service development or business development within disability services.
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Familiarity with accreditation, quality, and compliance frameworks relevant to disability and NDIS services.
