On Offer
- $80,000 – $95,000 + Super (pro rata) + packaging
- Part-time role
- Professional development
- Novated leasing
- Hybrid role
- Long-term career growth within a stable, purpose-led organisation
The Role
The Practice Manager is responsible for the overall operational performance of the allied health practice, ensuring the service runs efficiently while maintaining high standards of client care, compliance and staff engagement.
A core component of this role is overseeing the scheduling and coordination of services for a large multidisciplinary allied health workforce, managing rosters and appointments for a team of over 200 clinicians, including Speech Pathologists and Psychologists. This includes actively optimising workforce utilisation, managing cancellations and vacancies, and resolving complex scheduling challenges to minimise service disruption and downtime.
The role works closely with Client Services and leadership teams to provide utilisation oversight, identify emerging capacity risks, and support proactive workforce planning. Responsibilities also include monitoring scheduling data, producing utilisation and cancellation reports, maintaining system accuracy, and ensuring timely follow-up on service delivery issues. This role plays a key part in client lifecycle management and fostering a positive, high-performing team culture.
Essential Criteria
- Proven experience in practice management, operations management or senior administration within allied health, healthcare or community services
- Strong leadership skills, with experience managing multidisciplinary teams
- Demonstrated experience in financial oversight, reporting, budgeting or debtor management
- High-level organisational and problem-solving capability, with the ability to manage competing priorities
- Experience optimising workforce scheduling, rostering or service utilisation within complex service environments
- Strong analytical capability, with the ability to interpret scheduling, attendance and utilisation data to identify trends and risks
- Experience with compliance, governance and quality assurance frameworks (NDIS experience highly regarded)
- Excellent communication and stakeholder engagement skills
- Sound understanding of WHS, risk management and administrative systems
- Confidence working with scheduling platforms, CRMs or workforce management systems (e.g. Salesforce or similar)
- Relevant qualifications in health administration, business management or a related discipline (desirable)
- Ability to meet role-related compliance requirements, including checks relevant to healthcare and community services
For a confidential discussion about this role, please call Aine Leonard on 0415784900 or send your resume to: aine.leonard@curamoir-hr.com.au
