Service Manager - Maitland

On Offer

• Salary: $110,000 - $125,000 + super 
• Full-time leadership role in a values-driven therapeutic care organisation
• Opportunity to influence outcomes for children and young people in OOHC
• Work alongside a passionate and supportive multidisciplinary team
• Career development and professional growth in a trauma-informed setting
• Competitive salary under the SCHADS Award

The Role

Our client is seeking a dynamic and experienced Service Manager to lead the operational delivery and quality assurance of trauma-informed therapeutic care services for children and young people in Out-of-Home Care (OOHC).

The successful candidate will be responsible for:

• Leading daily operations and performance across multiple programs
• Providing supervision and support to Service Leaders
• Overseeing compliance with OOHC and child protection legislation and standards
• Supporting rostering, recruitment, onboarding, and professional development
• Managing incidents, stakeholder relationships, audits, and service reviews
• Embedding continuous improvement and evidence-based practice across the organisation

Requirements

Essential:

• Minimum 5 years’ experience in OOHC, community, or social services
• Proven leadership experience across multidisciplinary teams
• Strong knowledge of trauma-informed practice and child protection legislation
• Competence in operational planning, staff supervision, and reporting
• Excellent interpersonal and communication skills

Desirable:

• Relevant tertiary qualifications in social work, psychology, or related fields
• Experience in NDIS service delivery
• Qualifications or experience in therapeutic care or leadership
• Ability to manage change and foster a high-performing team culture

For more information or to apply, please contact Dervla McBreen at dervla.mcbreen@curamoir-hr.com.au or call 0452 583 374.