General Manager (Medico-Legal Services)

On Offer:

• Salary $170,000 - $200,000 + super 
• Lead your own business unit with autonomy and strategic influence
• Opportunity to drive growth in the Medico-Legal Services sector
• Work closely with a values-driven executive leadership team
• Manage a talented team of five with end to end leadership responsibility
• A role with variety – combining operations, business development, and client engagement

The Role:

Our client is seeking a dynamic and commercially minded General Manager to lead the MLS business unit, overseeing growth, service delivery, and operational performance. This is a hands on leadership role with full accountability for team management, client success, and business development.

Reporting to the Chief Commercial Officer, the General Manager will:

• Manage end-to-end team leadership for a group of five, ensuring high performance and engagement
• Drive business growth through new contracts, clients, and referral channels
• Act as the primary face of the business unit with regular client-facing responsibilities
• Work closely with independent doctors and medical specialists to ensure quality service delivery
• Oversee operations management, including compliance, service standards, and file reviews
• Develop and execute annual growth plans while identifying new revenue opportunities
• Source and secure work through networking, tenders, and relationship building
• Collaborate with marketing and account management teams to enhance brand presence
• Manage budgets, financial performance, and profitability for the MLS unit

Requirements:

• Proven experience in managing, delivering, and implementing Medico-Legal Services (Workers Compensation and Motor Vehicle Accident schemes)
• Experience in end-to-end team leadership, preferably within a client-facing environment
• Strong track record in generating new business and building long-term client relationships
• Operational management skills, including oversight of service delivery, compliance, and file reviews
• Commercial acumen with P&L and budget management experience
• Excellent communication, negotiation, and stakeholder engagement skills
• Ability to work closely with independent doctors and specialist panels
• Qualifications are not essential – relevant experience and results are highly valued