Intake and Assessment Officer - Hurstville

Location: Hurstville
Discipline: Social and Community Care
Salary: $55000 to $999999
Contact name: Aaron Byrne

Contact email:
Job ref: 771
Published: 8 months ago
On Offer:
  • Excellent salary: $50,000 - $85,000 + Super
  • Opportunity to earn quarterly bonus
  • Work with a client-centred organisation passionate about providing high quality care to their clients

The role:
We are seeking a dedicated and passionate Intake and Assessment Officer to play a pivotal role in our client's growth and mission to provide exceptional in-home, respite, community, SIL (Supported Independent Living), and nursing support services to adults and children with disabilities and other medical challenges across the greater Sydney region. This position is ideal for individuals with a healthcare, marketing, or business background who are committed to ensuring that our clients have access to safe and appropriate care and environments.

As an Intake and Assessment Officer, your primary responsibilities will include developing and implementing strategies to bring in new clients, forging strong connections within the healthcare community, and collaborating closely with both internal and external stakeholders. You will be a driving force behind our business development efforts, seeking opportunities to expand our clients services and increase inquiries. This may involve participation in expos, networking events, presentations to referrer groups, and meetings with potential new referrers.

Your role is instrumental in improving the overall client experience and driving the organization's growth. You will actively manage the client intake and transition processes, ensuring that high-quality service is delivered while maintaining thorough documentation and reporting. Your interactions will often serve as the first point of contact for potential clients and referrers, making your professional representation a vital component of the organisations positive and responsive image.

In this dynamic position, you will have the opportunity to make a meaningful impact on the lives of individuals with disabilities and their families, while contributing to the exponential growth of the organization.

Essential Criteria
  • Qualification in Marketing, Business or related field
  • Experience working within NDIS/Aged Care sector in related position.
  • Excellent customer service skills
  • Demonstrated negotiation and business development skills
  • Current Police Check, NDIS Workers Screening Check and Working with Children Check
  • Driving License 
For a confidential discussion about this role, please call Aaron on 0414374383 or send your resume to: