Support Coordinator

On Offer:

• Competitive salary: 80,000 - 85,000 + super
• Flexible working conditions - hybrid role 
• Opportunities for professional development
• Collaborative team environment
• Meaningful and impactful work supporting participants’ goals

The Role:

As a Support Coordinator, you will work closely with NDIS participants to help them achieve the goals outlined in their NDIS plans. You’ll be responsible for coordinating and engaging service providers, developing relationships with participants, and using a coaching approach to foster independence. The role involves managing participant intake and referrals, maintaining accurate case notes, and offering crisis support when necessary. You will also liaise with participants' informal supports, such as family and carers, while working collaboratively with the broader team. A critical aspect of this role is ensuring that services are delivered in line with NDIS guidelines and meeting the participant’s needs. This position also involves assessing and managing risks in line with organisational policies, with a focus on delivering high-quality services to participants.

Essential Criteria:

• Minimum Certificate IV in Disability or relevant qualification
• 4 years’ experience in mental health/dual diagnosis in a direct support role
• Current First Aid Certificate
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• Ability to work under pressure and meet deadlines
• Teamwork and interpersonal skills
• Current unrestricted Australian driver’s license
• Current WWC clearance and NDIS worker screening check